Netgear Router - What's going on with my Netgear WNDR3300 router?

0 votes
asked Sep 15, 2010 by varsityanchor

Ok I have a fully updated Netgear Router WNDR3300.

My problem started last night when for no reason it stopped working.

So since I have a very good understanding of tech I tried to fix it with no results.

When I attempt to login to the router wirelessly via: I get text that says "IT WORKS!" and nothing else.

When I plug the router in via Ethernet and try to login I get the same page. The problem with ethernet is that the computer will not recognize the router is connected PC & Mac.

I tried to hard reset it by holding down the "reset button" for 10 seconds and also 30 seconds and 1 minute.

I also unplugged it and plugged it back in.

I am quite positive this is the result of malicious software so if anyone has any ideas on what to do I would appreciate it.

I have not been able to find any info on this on google or any forums I have been on.


3 Answers

0 votes
answered Sep 15, 2010 by mayer

Try connecting to just the Mac. If it works, you've narrowed it down to the PC. Now try it with just the PC. If it fails reinstall the software and set it up again. If that fails get out the virus removal software and clean it up then start over.

0 votes
answered Sep 21, 2010 by Tim

Please forgive me if I've overlooked something but let's start a little further back.

Please attempt to access the router's admin page by entering this into your browser:


If you've successfully reset your router then this should work (as long as you haven't configured your PC/Mac to use alternate DNS servers) and the username and password should have also been reset to admin / password for username / password respectively.

I have some questions:

1. Why are you trying to use ? If you've reset the router then the IP should actually be

2. Please check to see that you're getting an IP address from the router. (In Windows: START > Run... > (type) cmd [press enter] (command shell opens) type ipconfig [enter]

Hope this helps in some way!

Edit to cite source on information used:

0 votes
answered Apr 3 by jasonmiller (180 points)

One can access Netgear wireless router login portal via web address. Once you are on Netgear router login page, you just need to enter username and password to proceed further. In case you are facing problem in accessing the login page via web address, you can take instant help from our expert technicians at toll-free 1-888-884-6940.


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